Welcome to Resolve Workplace Mediation

First Class
Mediation Services
in South Wales

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Resolve Workplace Mediation

Workplace conflict arises for many different reasons and is often ignored for too long. This can lead to relationship break downs and stress for those affected. It can often infiltrate the wider team. As HR professionals, we see over and over again the detrimental effect grievances have on the parties involved and, sometimes, the rest of the team. If you’ve ever been involved in a grievance, you probably know that there is rarely a winner but also that a win-lose outcome doesn’t lead to meaningful resolution. That’s why here at Resolve we are proud to offer mediation services.

The win-win alternative to Grievances

Whereas grievances tend to divide, during mediation the mediator works hard to help the parties explore their feelings and truly understand the root of the issues to reach a genuine resolution that will last. Mediators create a safe environment for both parties and facilitate meaningful conversation and an outcome that is mutually agreed by both parties. The mediator’s role is one of impartiality and integrity.

Affordable mediation services

CIPD research suggests that the cost to UK organisations of conflict at work is £28.5 billion per year which equates to more than £1,000 per employee. It also impacts team relationships and individual morale, and creates increased workplace stress, time off work, resignations and dismissals. Our quotes for mediation services are a based on the number of parties involved and are a one-off fee. We promise there are no ongoing or additional costs, whereas the outcome is likely to be long-lasting.